Comments on: I say again – phone your users http://blog.boxedice.com/2009/06/23/i-say-again-phone-your-users/ Real software development Fri, 03 Feb 2012 10:34:42 +0000 hourly 1 http://wordpress.com/ By: David M http://blog.boxedice.com/2009/06/23/i-say-again-phone-your-users/#comment-193 Thu, 02 Jul 2009 10:36:18 +0000 http://blog.boxedice.com/?p=260#comment-193 You need to make sure you call during working hours in the timezone the user is in. Due to the nature of our alerts we often have the direct mobile number of the person who signed up, which helps a lot. I say “Hi, you signed up to our server monitoring service, Server Density, and I was wondering how you’re getting on.”

]]> By: David Laing http://blog.boxedice.com/2009/06/23/i-say-again-phone-your-users/#comment-192 Thu, 02 Jul 2009 09:09:21 +0000 http://blog.boxedice.com/?p=260#comment-192 I was definately surprised to get a call after signing up – and it definately made me come back and learn a bit more about the service.

I’m thinking of trying this for my startup; do you have any tips as to when the best time to call; or what a good opening line is?

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